Welcome to our Table Tennis Sports Online Store! Below is a list of Frequently Asked Questions (FAQ) to assist you with any inquiries you may have about our products, services, and policies.
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1. What products do you offer?
We offer a wide range of table tennis equipment and accessories, including:
Balls
Rubber sheets for rackets
Blades ( paddles )
Accessories like bags, covers, grips, and more.
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2. Do you offer products for all skill levels?
Yes! We have equipment for all skill levels, from beginner and recreational players to intermediate and professional athletes. Our product descriptions provide guidance on which items are best suited for each level.
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3. What brands do you carry?
We carry top table tennis brands, including Butterfly, DHS, Stiga, Donic, Joola, Yasaka, and Tibhar, among others.
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4. Do you ship internationally?
Yes, we offer international shipping to most countries. delivery times may vary depending on your location. Check our Shipping Policy page for more details.
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5. What are your shipping costs?
We offer free shipping on everything 100% of the time
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6. How long does shipping take?
Due to our products shipping from China we offer free shipping on all of our stock and the delivery dates can range from 14 days - 60 days however orders do not typically take this long ( No Guarantee )
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7. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status.
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8. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment methods.
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9. Do you offer discounts or promotions?
Yes, we frequently run promotions and offer discounts on selected products. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals!
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10. How can I contact customer support?
You can reach our customer support team through the following methods:
Email: TTEquipmentOfficial@outlook.com
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11. Do you have a physical store or showroom?
Currently, we operate exclusively as an online store. However, we occasionally participate in table tennis events and exhibitions. Stay tuned for updates on our event participation.
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12. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. Once the order is shipped, we will be unable to make any changes. If the order hasn’t shipped, we’ll do our best to accommodate your request.
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